These Terms of Service govern your use of the ROC Gold & Diamond website and your purchases from us. By using this site or placing an order, you agree to these terms.
Products and pricing
We do our best to describe our products and prices accurately. Descriptions, pricing, and availability may change at any time without notice, and we reserve the right to correct errors.
Orders and payment
When you place an order, you agree to provide accurate information and a valid payment method. We accept the payment methods shown at checkout. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud or pricing errors.
Shipping
We ship via UPS within the United States. Orders are processed within 3 business days, fully insured, and require a signature on delivery. See our Shipping & Returns page for full details.
Exchanges
We offer exchanges only, not refunds. Items must be in their original condition, and custom-made pieces are final sale. Full details are on our Shipping & Returns page.
Warranty
All items are covered by a 90-day warranty against manufacturer defects. Physical damage is not covered. We offer in-house repair at a discounted rate for pieces purchased online or in store.
Intellectual property
All content on this site, including text, images, logos, and product photos, is the property of ROC Gold & Diamond and may not be used without our permission.
Limitation of liability
To the fullest extent permitted by law, ROC Gold & Diamond is not liable for any indirect or incidental damages arising from your use of this site or our products. Our total liability for any claim is limited to the amount you paid for the item in question.
Governing law
These terms are governed by the laws of the State of New York, without regard to its conflict of law rules.
Contact us
Questions about these terms? Please contact us.