This Privacy Policy explains how ROC Gold & Diamond (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or make a purchase. By using our site, you agree to the practices described here.
Information we collect
When you place an order or contact us, we may collect your name, email address, phone number, and shipping and billing address. Payment information is entered directly with our payment processors and is not stored on our servers. We also automatically collect basic technical and usage data, such as your browser type and pages visited, through cookies and similar technologies.
How we use your information
We use your information to process and ship your orders, provide customer service, respond to your inquiries, prevent fraud, and, where you have given consent, send you updates and offers. We do not sell your personal information.
Cookies and analytics
Our site uses cookies to keep your cart working, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.
Third-party services
We share information only as needed to run our business, for example with payment processors to complete your transaction, and with shipping carriers such as UPS to deliver your order. These providers handle your information under their own privacy policies.
Data retention
We keep your information only as long as needed to fulfill the purposes described above and to meet legal, tax, and accounting requirements.
Your choices
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing messages at any time. To make a request, contact us using the details on our Contact page.
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this policy, please contact us.